Privacy Notice
At Evolve, we are committed to safeguarding your personal data and handling it in compliance with legal obligations, particularly the European General Data Protection Regulation (GDPR).
Our Commitment to Your Privacy
We respect your privacy and ensure that your personal data is processed securely and lawfully. This notice explains how we collect, use, and share your personal data, your rights concerning that data, and any other relevant information.
Who We Are
Evolve is the “data controller” for all personal data collected through our website and during interactions with our clients, partners, and visitors. This means we are responsible for ensuring your personal data is handled in accordance with the GDPR.
What Personal Data We Collect
We collect and use personal data in various ways, including:
- Direct Contact: When you contact us through our website, email, phone, or post, we collect information such as your name, email address, and any other data you provide.
- Website Usage: We collect technical data about how you use our website. For more details, please see our Cookies Policy.
- Services and Communications: If you are a client, we collect data to provide our services to you and tailor them to your needs, including handling payments and issuing certificates. If you sign up for our newsletters, we use your data to send you relevant updates.
- Comments and Orders: We monitor comments on our website to ensure they are appropriate and process any orders you make through our site.
Why We Use Your Data
We process your personal data for the following purposes:
- To provide and tailor our services to your needs
- To communicate with you and handle your inquiries
- To send newsletters and updates (with your consent)
- To process orders and manage administrative tasks
- To monitor and improve our website and services
Our legal basis for processing your data includes the necessity to perform our contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our services.
Sharing Your Data
We use third-party services to support our website and email communications:
Website Hosting:
Our website is hosted on WordPress, which is based in the EU. WordPress may collect and process data as part of its hosting services.
Email Services:
Our email services are provided by EuroDNS, located in Luxembourg. Your email communications with us will be processed and stored on servers operated by EuroDNS.
We do not share your personal data without your consent, except where required by law or as necessary to provide our services (e.g., with service providers or regulatory authorities). All data is stored securely within the EU, and we do not transfer your data outside the EU/EEA.
How Long We Keep Your Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in this notice or as required by law. For instance, we keep client data for six years after the end of the contract or longer if required for tax or legal purposes.
Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Restrict processing of your data
- Object to processing based on legitimate interests
- Withdraw consent for marketing communications
- Request data portability
To exercise these rights, please contact us at info@evolve.lu. We will respond to your request within one month.
Cookies Policy
To learn more about how we use cookies on our website, please visit our Cookies Policy.
Contact Us
For any questions or concerns regarding this Privacy Notice or your personal data, please email us at info@evolve.lu.
